Salesforce on Tuesday launched AgentExchange, a marketplace for Agentforce, allowing partners, developers, and the Agentblazer community to build and monetise AI components. The platform supports businesses in the $6 trillion digital labour market.
AgentExchange includes over 200 partners, such as Google Cloud, Docusign, and Box, providing prebuilt solutions for AI agents. Businesses can discover, test, and purchase prebuilt actions, topics, and templates on the marketplace or within Salesforce’s agent-building tools.
AgentExchange is now live at AgentExchange.Salesforce.com. Prompt templates and topics can be listed and packaged immediately, while agent templates will be available for listing in April 2025.
AgentExchange builds on Salesforce’s AppExchange, which has facilitated over 13 million app installations. The new platform offers rigorously reviewed agent components that improve efficiency and automation across industries.
Mark Stewart, CEO of Goodyear, highlighted the potential benefits of the platform. “Accelerating our speed of execution is critical to Goodyear’s ability to deliver for our customers and maximise our end-to-end value proposition. We’re excited about the potential of the ready-to-use solutions from AgentExchange to enhance our speed, efficiency, and customer experience,” said Stewart
Several partners have developed AI solutions for AgentExchange. Google Cloud builds Agentforce agents leveraging Google Search and Vertex AI to provide real-time data insights. Box enables AI agents to extract insights from unstructured data using natural language processing. Docusign facilitates agreement generation, signature routing, and status tracking. Workday streamlines employee workflows, including onboarding and benefits management.
Brian Landsman, EVP & GM, global business development & partnerships at Salesforce, compared the platform’s role to AppExchange. “With AgentExchange, we’re opening up Agentforce for partners, startups, and Agentblazers to participate in the digital labour market and build agentic AI on Salesforce.”
AgentExchange offers multiple agentic components. Actions are prebuilt integrations that expand AI agent capabilities. Prompt templates provide reusable prompts, ensuring consistent interactions. Topics group actions to refine agent behaviour, and agent templates deliver comprehensive solutions combining multiple components.
Alice Steinglass, EVP & GM of platform, integration, and automation at Salesforce, emphasised the impact on businesses. “Now our developer community can directly tap the expertise of our partner ecosystem to get the right industry-specific solutions so they can build and implement AI agents.”
Salesforce recently partnered with Google, integrating Google’s Gemini AI into Salesforce’s Agentforce. This allows agents to process images, audio, and video, handle complex tasks with Gemini’s multi-modal capabilities, and provide real-time insights using Google Search with Vertex AI.